Architect at Credera with a decade of Pega delivery.

• Led a platform‑wide upgrade of 11 Pega applications from v8.7 to v24.1, covering environments from DEV through to PROD.
• Spearheaded DevSecOps onboarding of Pega applications into Azure DevOps using orchestrators and CI/CD pipelines.
• Collaborated with DB, Linux, and middleware teams to define and streamline deployment pipelines and operational processes.
• Delivered a Docker‑based Pega PoC, demonstrating containerisation strategies for the platform.
• Defined and reported monthly KPIs and release health metrics across teams.

• Designed and developed two applications for handling dormant and unclaimed accounts in line with regulatory requirements.
• Implemented automated email parsing using JSOUP to process inbound communication efficiently.
• Orchestrated secure data handoff between Pega applications, ensuring financial compliance and auditability.

• Implemented Attribute‑Based Access Control (ABAC) to meet strict regulatory and security requirements.
• Led a 5‑member team, working closely with business stakeholders to streamline compliance workflows.

• Architected intelligent email routing and Straight‑Through Processing (STP) for key business processes.
• Built a reusable Logger component to improve API observability and significantly reduce debugging effort.
• Designed node‑specific queue processors to optimise workload distribution and performance.

Delivered Pega solutions for organisations including FE Credit, AP Government (e‑Pragati), Commonwealth Bank, and Bank Mandiri, covering:

• Customer onboarding and servicing journeys
• Regulatory and compliance workflows
• Document and case management

A detailed project appendix is available on request — feel free to reach out via the contact page.